Dealer Support
Frequently Asked Questions
Everything you need to know about ordering, shipping, accounts, and working with Benhalex as a dealer.
The stock shown on our website is mainly for stocking dealers. You are welcome to add to cart and checkout if we have the items you need available.
If you are placing bulk orders, you do not have to wait for items to be in stock. You can preorder any quantity at any time:
- Check out our Dealer Price Lists
- Send your Purchase Order (PO)
- Prepay and we will order it for you
No. Benhalex does not have a minimum order requirement.
Yes. You can place backorders by emailing wholesale@benhalex.com. We can arrange ordering any quantity you need.
Yes. You can download our brand price lists directly from our website by visiting our Dealer Price Lists page.
Certainly. Upon payment of your order, we are delighted to provide you with a copy of the paid invoice.
No. We do not offer NET terms at this time. Payment is required before order is shipped.
Yes, unless there is an international shipping restriction from the manufacturer or brand owner.
We do not offer free shipping, but we do have extremely competitive shipping rates across all carriers. You can also provide your own shipping label in .png format for bulk orders.
Most orders are shipped within 1 business day.
All items are set at wholesale dealer pricing. Any manufacturer discounts we receive are reflected on the website price.
Register here with your business details. Approval is fast and usually happens the same business day.
Each of our brands adheres to its own set of guidelines for selling on third party marketplaces, and we fully respect and abide by these policies. For instance, Spyderco products are prohibited from being sold on platforms such as Amazon.
By creating an account with us, you acknowledge and agree to uphold these regulations. While certain brands may be permitted for sale on Amazon, we encourage you to refer to the Brand Restrictions page for further details.
Still have a question?
Our team is here Mon through Fri, 10am to 5pm ET. We usually respond within the same business day.