Shipping policy

Shipping Deadlines
Dealer orders will generally ship out within one business day on in-stock items. 

Carriers
Benhalex ships by UPS, FedEx or USPS for domestic and international orders. Unless otherwise specified, orders will be shipped by standard FedEx Ground service or USPS.  

Shipping Charges
Benhalex does not offer free shipping. All orders are charged competitive shipping rates, calculated at checkout. Shipping charges cover transportation only and do not include fees such as lift-gates, hand unloading fees, redelivery charges should the first attempt be unsuccessful, or other accessorial shipping fees. These fees will be re-invoiced to the recipient.


Backorders

Backordered items are shipped when they become available and charged competitive shipping rates.


International Shipments

Please note:

1)   Certain products and brands distributed by Benhalex Corp are not available for export. 

2)   Benhalex Corp is not responsible for estimating, or paying Customs Duties, Fees, Taxes, and or Brokerage Costs. 

3)   Benhalex Corp is not responsible for any product(s) held or seized by Customs or Government Agents: it is the importer's responsibility to know and abide by all laws, codes, and restrictions on products ordered through Benhalex Corp.

 

Intercepting packages
While every attempt will be made to intercept packages, there is no guarantee Benhalex Corp will be able to recall, reroute, or change the ship method after the package has been shipped.  A $15 fee will be billed for all successful intercepted packages.